Technical Service at ICN Aurora
Technical Service Director – Dr. Joseph Dietz
The Technical Service Department handles any and all calls relating to the products shipped and sold by ICN Aurora. The Technical Service Department also is responsible for any documentation that may be needed for any product. Some materials need a Material Safety Data Sheet (MSDS) when shipped as documentation to show the hazards of the compound and to give information on how that material should be handled. Technical Service also provides the Certificates of Analysis and Chemical Credentials for all products shipped by ICN Aurora.